While investment managers see the enormous potential of the Registered Investment Advisor (RIA) channel, according to RIAs, most firms have struggled to reach them with relevant communications. In an effort to help managers develop and improve their RIA marketing strategies, SwanDog and Morningstar undertook a comprehensive study in Spring 2009. From that research, we learned much from RIAs about what they are seeking from their partners.
The SwanDog/Morningstar RIA study:
Surfaces shortcomings in investment manager communications
Identifies marketing efforts that RIAs most value
Explores how and where RIAs look for information, and behaviors that can guide investment managers to more effectively reach this important client segment
Beyond those practical insights, RIAs identified the five firms that do the best job of marketing to them and what drives their perspective. The study also reveals firms that RIAs believe did the best job during the past year’s market crisis.
Download Marketing to Today’s RIA: What Every Investment Manager Should Know by completing the form below. This free study can inform your existing marketing efforts while helping lay the groundwork for your 2010 marketing and distribution efforts.
Want more insight? Join Dave Swanson, Founder & Managing Principal of SwanDog and Mike Barad, Vice President of Morningstar’s Financial Communications Division hosted an hour-long webinar on October 20. During that session, Dave and Mike went over study results, extending the discussion into additional findings and implementation recommendations.
How To Save the Mutual Fund (Before It's Too Late!); Download Our Free Whitepaper Today
These are tough times for the mutual fund—from a pricing model that’s fast giving way to better, cheaper alternatives, uncompetitive taxation that continues to drive business elsewhere and a wobbly value proposition—active management—spurring a quest for more reliable performance outcomes.
Can the mutual fund be saved? SwanDog Strategic Marketing believes it’s not too late--if you act now.
Download How to Save the Mutual Fund (Before It’s Too Late), a free whitepaper that challenges convention and identifies the reasons you should be concerned. The whitepaper also includes steps you should be taking today to mitigate your exposure.
For a fresh and lively perspective on how mutual fund companies, other investment managers and broker-dealers need to address this looming threat, simply complete the form below.
First Marketing Planning Widget Launched
SwanDog Strategic Marketing unleashes the DailyDog(SM) for financial services marketers
Chicago, IL, January 23, 2009— SwanDog Strategic Marketing, LLC, a financial services marketing consulting boutique, today announced the launch of the DailyDogSM widget. The widget is a calendar-driven planning tool designed to help mutual fund and other investment product marketers keep on track. It’s believed to be the first marketing planning widget.
“Now more than ever, the investment industry needs its marketing leadership to step up,” said Dave Swanson, SwanDog’s managing principal and founder. “And yet, research we conducted last year [see the Beyond The Collateral research Web site at www.beyondthecollateral.com] revealed that strategic planning was not a strength. The widget is our way of helping marketers focus on what’s important—while having some fun with it.”
Marketers who download the widget from www.swandog.com to their desktop will receive daily planning notes in multiple categories (Plan, Budget, Build, Engage, Train, Analyze and Warning). In addition to setting their own alert time, users can set the breed of their Dog. Choices include Black Lab, Golden Retriever, German Shepherd and Dachshund.
The DailyDog(SM) is a collaboration of SwanDog friends. The widget was developed by 50,000feet, Inc., a Chicago-based strategic communications agency (www.50000feet.com).
“We believe the DailyDogSM offers just the right blend of inspiration and education to engage SwanDog’s core audience of financial services professionals,” said Chris Prescher, 50,000feet’s Interactive Strategy and Design Director.
Content is being continuously created by SwanDog and Rock The Boat Marketing, SwanDog’s digital strategy alliance partner (www.rocktheboatmarketing.com).
About SwanDog Strategic Marketing
Chicago-based SwanDog is a strategic consulting and marketing boutique founded by former investment industry executive Dave Swanson. SwanDog services include branding strategy and development, marketing program development, digital strategy consulting and analytics, content strategy consulting marketing organization audits and design, and training through its interactive Marketing Fuel program.
Marketers Expect 10%-20% Budget Cuts in 2009...But Will Cutbacks Be Deeper?
Don't miss the updated findings to the 2007 SwanDog Strategic Marketing/FRC Beyond The Collateral research, which we've published in a 10-minute video presentation on the Beyond The Collateral research Web site. Beyond The Collateral was one of the most comprehensive examinations of marketing ever undertaken in the intermediary-distributed financial space.
Among our October 2008 findings: Two-thirds of marketing executives told us that they expect 10%-20% budget cuts while one-third expect cuts to exceed 20%. As deep as even 10%-20% cuts can feel, we suspect that many chief marketing officers (CMOs) are underestimating the crisis' impact.
The survey also asked marketers how priorities were being reset in the current environment and how they were aligning with business goals. For insights into the adoption rate of digital media, see our partner Rock The Boat Marketing 's blog.
The World Has Changed (Part 1): Download Our Whitepaper
The financial markets crisis calls for critical changes to be made in
how investment products are marketed. We believe this environment
offers an unprecedented opportunity for firms to distinguish themselves
from the competition.
On October 20, 2008, we published The World Has Changed (Part 1), a whitepaper detailing five recommendations for how marketing
organizations should respond to today's challenges and lead their firms
onward. In the whitepaper Dave Swanson, SwanDog founder and managing principal, elaborates on the following:
1. The market's seismic volatility and rapid rate of change demands
substantive improvement in marketing communication and response. In
targeting financial advisors, this means adopting a "newsroom" approach
to content development and delivery.
2. Investment managers need to take back the responsibility of
communicating with the people whose money they invest. Having stepped
back to avoid interfering with the financial advisor/client
relationship, investment companies now must use frequency, education
and transparency to re-open the dialogue.
3. Rework print and online messages, including imagery, to represent the empathy that today's markets call for.
4. Among the casualties of the market decline is the traditional
distribution channel approach to marketing investment products. How
financial advisors conduct their business will be emphasized, not the
brand of the brokerage they work for or clear through. Organizing for
this will require planning and infrastructure-led by Marketing-to
enable and support advisor segmentation.
5. Government actions seen as favoring the larger institutions and big
financial brands will likely drive investors to these better known
entities. For the marketer at a large firm, reflecting on the brand
promise and measuring your delivery against that promise is essential
to long-term success. Many smaller firms will prevail, but the ability
to establish a competitive benefit through your brand will determine
your firm's long-term survival.
To read more, please use the form below to download The World Has Changed (Part 1). This is the first in a continuing series we're
planning on how The World Has Changed for investment management
companies.
Read About Our Ground-breaking Research on BeyondTheCollateral.com
In 2007, SwanDog Strategic Marketing and FRC partnered to produce one of the most comprehensive examinations of marketing ever undertaken in the intermediary-distributed financial space. In addition to exploring the state of marketing and the prospects for its future, the study offered preliminary benchmarking of marketing compensation, budgets and organization structures. For more information, see our research site, BeyondTheCollateral.com.
SwanDog Offers FREE On-line Marketing Plan Template
October 12, 2007 Chicago--Too
many firms fail to plan, so SwanDog Strategic Marketing, LLC is
offering a free download of its Financial Services Marketing Plan
Template through Nov. 30, 2007 at www.BeyondTheCollateral.com .
“Over
35% of firms fail to develop a written marketing plan,” says Dave
Swanson, Founder and Managing Principal of Swan Dog, citing research
from a recent study co-authored with FRC (Financial Research
Corporation) on financial services marketing. “In fact, only a small percent of the plans we reviewed provided any strategic direction whatsoever. Most
were little more than a hyped-up tactical to-do list. I know marketers
can do better – they just need the tools and guidance.”
The
Marketing Plan template is an easily downloaded, Word document that
takes you step-by-step through the planning and development process. It is
available at www.BeyondTheCollateral.com, a site SwanDog developed as a
companion to the just released financial-services marketing study -- Beyond The Collateral – Unlocking Marketing’s Strategic Potential for Competitive Advantage. Both
the study and the website are designed to provide a comprehensive look
at marketing in the financial services industry today, and provide
direction and insight that empowers marketing in this industry to begin
to take a more strategic leadership-role within their firms.
“Business marketing usually takes the form of sales support”, says Swanson. “But that’s not necessarily the role it should be playing. Marketing needs to earn the right to lead.” SwanDog
believes the first step to earning this leadership is to just start
doing it, and the best way to begin is to develop and distribute a
formal, strategic marketing plan that is: tied to the overall
business strategies and objective, actionable, results focused, and
designed to deliver measurable output. The Marketing Plan template they
are offering is intended to provide the structure for just that.
About the Study
The
comprehensive marketing study combines primary quantitative and
qualitative research of senior executives, distribution and marketing
heads with SwanDog’s experience. SwanDog principals average of over 20
years each as marketing practitioners in the financial industry. In
addition to exploring the current state of marketing and the prospects
for its future, the study offers preliminary benchmarking of marketing
compensation, budgets and organization structures as well as presenting
a roadmap for bringing more strategic focus to firm’s marketing
efforts. More details regarding the study can also be found at www.BeyondTheCollateral.com or at www.frcnet.com
About SwanDog Strategic Marketing
Chicago-based, SwanDog is a strategic consulting and marketing firm founded by investment industry executives. We partner with companies to develop their competitive advantage in the marketplace, by:
Unlocking their marketing organization’s strategic potential
Developing products and programs that their customers find meaningful
Building sustainable differentiation through branding efforts
SwanDog exclusively serves the financial industry, with special expertise in business-to-business marketing.
About FRC
FRC
assists financial services clients across product development,
marketing and distribution and delivers positive, tangible bottom line
results Only FRC can offer this through our unmatched industry
expertise, service and support of experienced thought leaders and
dedicated relationship managers who integrate all the unique forces of
FRC to ensure your most important business goals are achieved. For
twenty years, Financial Research Corporation (FRC) has been the leading
provider of insightful research and strategic consulting services
designed to assist marketing, product development, and strategic
planning professionals in the creation of innovative products and
services. Based
in Boston, FRC is at the forefront of assisting its clients to
comprehend and respond to the rapid changes occurring in the
manufacture and distribution of investment products. More than simply
supplying data, FRC provides actionable recommendations and delivers
highly focused customized solutions that strengthen your competitive
advantage and maximize growth. The
combined power of FRC’s Data Services, Primary Source Market Research
and Customized Client Support, we identify strategic opportunities,
improve distribution effectiveness, and increase your profitability.
Our more than 200 clients include the world's leading asset managers
and distributors. Approximately 90% of the 50 largest fund groups
utilize FRC research as a continual source of insight and strategy to
guide their most critical overall product development, distribution,
and marketing decisions.
FRC, SwanDog Announce Collaboration
SwanDog Announces the release of a new study co-authored with FRC (Financial Research Corporation) – entitled Beyond The Collateral – Unlocking Marketing’s Strategic Potential for Competitive Advantage. The study represents one of the most comprehensive examinations of marketing ever undertaken in the intermediary-distributed financial space. It reviews perceptions of marketing as well as presenting a roadmap for implementation of strategic change.
Participants wowed by inaugural “Fuel” workshop
October 16, 2006 10:00am
CHICAGO -- (BUSINESS WIRE) -- October 16, 2006 -- If your company’s
marketing efforts are running out of gas, it may be time to start
pumping “Marketing Fuel.”
That’s the opinion of participants who were surveyed after attending
the inaugural “Marketing Fuel™” workshop created by SwanDog Strategic
Marketing LLC, a Chicago-based consulting company.
Marketing Fuel is a strategic marketing workshop with practical,
hands-on exercises and interaction tailored to the marketing needs of
the audience. Attendees included marketing, sales and allied
professionals at every level of an organization. The inaugural workshop
was custom-designed for LPL Financial Services, the nation’s leading
independent broker-deal.
Swanson Launches Company, Aims to Move Marketing Center Stage
March 14, 2006—David M. Swanson announced today that he has left
boutique money manager Calamos Investments to start a new company. The
firm, SwanDog Strategic Marketing, LLC will operate out of Chicago and
serve the financial services industry.
Swanson, formerly Executive Vice President and a member of the
executive committee at Calamos, joined the firm in early 2004, heading
both sales and marketing. During his tenure, Calamos assets grew from
$25 billion to over $40 billion.